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Incident

RESOLVED

investigating - webhook testing incident

RESOLVED: multip component
January 20 2026 11:40 AM Etc/GMT

Impacted components

Payment
cards, bill payment
Cart
adding items, deleting

Updates

RESOLVED: multip component
January 20 2026 11:40 AM UTC
RESOLVED: The earlier issue with [service/system] has been resolved. All systems are operating normally. We’re sorry for the disruption this caused and appreciate your patience while we worked to restore service.
January 20 2026 11:36 AM UTC
RESOLVED: We’ve identified the underlying cause of the problem affecting [service/system]. We’re actively working on a fix and will provide the next update in <> minutes. Thank you for your patience while we work to restore normal service.
January 20 2026 11:11 AM UTC
RESOLVED: We’ve identified the underlying cause of the problem affecting [service/system]. We’re actively working on a fix and will provide the next update in <> minutes. Thank you for your patience while we work to restore normal service.
January 20 2026 11:01 AM UTC
RESOLVED: 2026-01-20T10:02:13.768Z The incident is currently being investigated. Impact is limited and affected services are being analyzed. Further updates will be provided soon.
January 20 2026 11:01 AM UTC
INVESTIGATING: 2026-01-20T10:02:13.768Z There is an ongoing investigation regarding a webhook testing incident. The impact details are being assessed. Further updates will be provided as soon as more information becomes available.
January 20 2026 10:54 AM UTC